Shipping policy

Shipping Policy

Processing time

Processing time is 1-3 Working Days

Parcel will be shipped within 72 hours of purchase. ( except weekends and public holidays ).Please remember that parcels can take longer when there are delays in customs, bad weather or delays due to the busy Christmas season.

Express Shipping Delivery Times

2-4 Business Day

Standard Shipping Delivery Times

4-13 Business Day

Return Policy 

We have a 7-day return policy, which means you have 7 days after receiving your item to post  your return. However, your request for return must be made within 48 hours of receipt of your order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@beejewels.com within 48 hours of receipt. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return within 48 hours of receipt will not be accepted.

You can always contact us for any return question at info@beejewels.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.